We’ll build you a “support based application” to compliment your existing website. We’ll design it, set it up and host it for you. All you need to do is tell your customers!
Why are we offering these for free? Well, we want to build up some great case studies demonstrating social interaction and “customer listening”. We’ve got five to give away and we’ll let you know by the middle of April if you’re eligible.
There are two types of support applications that we’re offering to build for you:
Customer Voice
Allow your customers to ask questions, suggest ideas and discuss other peoples ideas. Your customers sign in quickly with Facebook or Twitter and can then add a new idea, question, comment or vote up somebody else’s idea or question. View by most recent, popular or just your submissions.
Great for product discussion, quick customer feedback, FAQ’s, etc.
Customer Forum
A traditional looking customer forum deeply integrated with Facebook and Twitter. You and your customers can start discussions about specific topics quickly and with just a few clicks. Presented simply for non technical users making it as easy as possible for you and them to interact around specific topics.
Great for in-depth discussion about any topic.
Both products offer tight integration with Facebook and Twitter, a design that fits your current website and integration with your current mailing system.
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